Senior CX Specialist - Escalations & Growth
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-06
Listing for:
Quince
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Quince is seeking a Senior Customer Experience Specialist to own escalated cases, identify systemic improvements, and drive operational excellence across product, quality, and operations. You will develop deep product expertise, collaborate with partners, and help reduce customer effort while elevating loyalty.
The role offers a clear path into specialization, leadership, or enablement with a compensation package that includes $26.00 per hour and a performance bonus, along with comprehensive
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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