Bilingual Customer Care Specialist II (English/Spanish
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-08
Listing for:
Cox
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Cox is seeking a Customer Care Specialist II to support customers across phone, email, chat, and ticketing systems in a mid-level role. You will troubleshoot routine issues, document interactions, and coordinate with internal teams to resolve problems while maintaining a strong focus on customer satisfaction.
The role requires bilingual English-Spanish capabilities, 2+ years in a contact center, and the ability to work evenings and weekends.
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