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Senior Customer Success Manager - IAM & Cloud | 35% Travel
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-10
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Business
Customer Success Management
Job Description & How to Apply Below
Socket.dev is seeking an experienced Customer Success lead for public sector SaaS. You will own post-sale adoption, develop strategic success plans, and build trusted advisor relationships with executives to maximize business value.
You will collaborate with sales and internal teams to align activities with the customer's business case, monitor usage trends, and guide renewals. Travel up to 35% may be required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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