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Client Success Manager — Renewals & Growth

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Promera
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Promera is seeking a Customer Support Manager to maintain and expand client relationships, focusing on successful contract renewals and upselling additional products and services. You will own the scheduling of service, manage renewals, and work cross-functionally to provide world-class customer experiences.

You will become an expert on Promera’s systems, learn client facilities, and collaborate with regional leaders to drive revenue while maintaining high client satisfaction and service quality.

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