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Customer Success Associate: Onboarding & Adoption Pro

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: AlphaSense Oy
Full Time position
Listed on 2026-08-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Alpha Sense Oy is seeking a Customer Success Associate to support day-to-day client experiences through onboarding, training, and ongoing engagement. You will guide new users through onboarding and help current users build productive habits.

You will collaborate with Account Managers and sales teams, surface insights from interactions, capture feedback, and help reduce churn by delivering tailored product guidance.

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Position Requirements
10+ Years work experience
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