Strategic CSM, EMEA — AI-Powered Growth & Adoption
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-13
Listing for:
Portland Seed Fund
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Customer.io is seeking a Customer Success Manager to own a Mid-Market portfolio across EMEA, guiding onboarding through long-term adoption and driving commercial outcomes. You’ll partner with cross-functional teams to deliver value and turn customer use cases into measurable outcomes.
You’ll manage ~50-60 customers, foster trusted advisory relationships, and lead strategic conversations. Fluency in multiple languages is a plus and US salary supports US-market compensation considerations.
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