Public Sector Customer Success Manager – Drive Adoption & ROI
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-13
Listing for:
100 Salesforce, Inc.
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Salesforce is seeking a Customer Success Manager (CSM) to ensure high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role acts as an extension of the customer’s workforce and a trusted advisor, coordinating deliverables and aligning them with customer priorities and projects.
You will drive adoption of Sales and Service Cloud features, manage relationships with executive sponsors, and track usage metrics to ensure
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