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Customer Success Associate I – FinTech (Hybrid

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: YCHARTS INC
Full Time position
Listed on 2026-08-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Associate I – FinTech (Hybrid)

YCharts seeks an entry-level Customer Support Associate I to join our Customer Success team in Chicago. You’ll be on the front lines, handling inquiries, troubleshooting issues, and surfacing insights to drive client engagement and retention.

You’ll own projects, work cross-functionally to bridge client needs with our platform, and contribute to a culture of exceptional service and value delivery.

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Position Requirements
10+ Years work experience
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