Lead Customer Success Manager
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-15
Listing for:
GE Vernova Inc.
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Driving post-sales relationships with assigned accounts, the full-time Lead Customer Success Manager will focus on training, technical support, renewals, and customer advocacy in a fully remote environment.
Key responsibilities- Manage overall post-sales activities for assigned accounts, ensuring effective onboarding and communication
- Utilize technical expertise to execute policies and strategies while addressing complex customer needs
- Collaborate cross-functionally to enhance customer software adoption and achieve desired outcomes
- 10 years of experience in Customer Success Management
- Proven ability to drive software adoption and realize customer outcomes
- Bachelor's degree in STEM or Business from an accredited institution
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