Enterprise Customer Success Leader: AI-Driven Outcomes
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-15
Listing for:
Box
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Box is seeking a Customer Success leader to own post-sales relationships with enterprise clients, focusing on measurable business outcomes and long-term value realization. You will map customer workflows, identify AI-enabled use cases, and partner with Sales, Product, Engineering and Professional Services to deliver high-impact solutions.
The role requires 3+ years in customer-facing roles, experience with enterprise customers and executives, and the ability to translate needs into practical
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