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Partner Success Specialist — Onboarding & Support
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-16
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Fetch is seeking a Partner Success/Driver Support Agent to assist 1099 service partners with onboarding, account management, and real-time support. You’ll monitor dashboards, respond to inquiries via Gladly, and coordinate with warehouse and operations teams to resolve issues.
The role emphasizes empathy, initiative, and a strong customer focus, with a flexible schedule that may include weekends. Strong English skills and comfort with mobile apps are essential.
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