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WealthTech Customer Success Associate

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: YCharts
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management, Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below

YCharts is seeking a Customer Support Associate I to join our Customer Success team in a hybrid Chicago-based role. This entry-level position puts you on the front lines of support, learning the ins and outs of the platform while driving client engagement and retention.

You will respond to inquiries, troubleshoot issues, and surface insights to improve processes and automation, helping close gaps between client needs and product offerings for ongoing value delivery.

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Position Requirements
10+ Years work experience
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