Seasonal Call Center Team Lead: Elevate Support
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-18
Listing for:
TASL TaxAct Admin Services, LLC
Seasonal/Temporary
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Taxwell is seeking a supervisory leader for a call center unit to drive customer satisfaction and retention. You will guide CSRs, resolve complex client queries, and monitor service quality to ensure excellent experiences.
The role includes training staff on software updates, analyzing incidents, and escalating issues when needed to maintain high standards of support across the organization.
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