Customer Success Manager, Public Sector (SLED
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-22
Listing for:
Salesforce
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Salesforce is seeking a Customer Success Manager (CSM) in Chicago to ensure high‑value customers realize ROI from the Signature plan. You’ll act as a trusted advisor, coordinating deliverables, and aligning business and technical goals with client priorities.
Ideal candidates bring 3+ years in CS/SaaS, strong consulting and communication skills, and a passion for leveraging Salesforce Service Cloud to drive adoption, adoption metrics, and long‑term value for strategic accounts in SLED industries.
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