Scaled Adoption & Retention Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-22
Listing for:
Casa Pisano
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Door Dash is seeking a Customer Success Specialist to drive adoption and retention at scale across a large portfolio of SMBs. You will deliver tech-enabled engagement across the customer lifecycle, ensuring customers realize value from our platform through scalable processes.
You will manage a high-volume book of business, focusing on onboarding, product adoption, and ongoing engagement to meet retention targets.
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