Client Relationship Manager, CX & Retention
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Gusto is seeking a Client Relationship Manager to own Tier 2 inbound work, lead proactive B2B outreach, and partner with cross-functional teams to ensure exceptional customer interactions. You will serve as a feedback loop for Product, Engineering, and Operations, shaping how customers use our platform and where we can improve.
If you are enthusiastic, solutions-oriented, and thrive in a fast-paced environment, this role is for you.
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