Senior Account Manager - Trade Shows

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

EDE Corporation is growing and adding to our Team! We create innovative and award-winning trade show exhibits and commercial interiors. To build on our successes, and ensure the highest of quality, our Senior Account Managers at EDE Corporation act as a liaison between our sales team and clients in the management and execution of trade shows. This position is also responsible for improving client relationships, works with all internal teams, and places onsite orders for events.

Best part is, we're a true custom exhibit house, so you'll always find new and different projects to be a part of.

• We are seeking an energetic, organized, experienced trade show Senior Account Manager to join our team
• Keep fully informed on clients and projects to be prepared to answer questions from client and company departments
• Ensure the highest level of customer service with clients, including improvement suggestions
• Alert the Account Executive of budget or other issues throughout the course of the job
• Set up and maintain job files and calendars with all information according to company standards
• Prepare timelines and participate in creative and production meetings as it relates to assigned client projects.
• Provide work orders for warehouse, graphic, and fabrication tasks and communicate with internal team members through detailed service orders and clear communication
• Act upon all deadlines and place orders for show services, products, and labor orders
• Execute a setup plan for exhibits at trade shows, making sure to manage budgets
• Provide field supervisors with travel packages with the required documents and detailed information
• Occasional travel to assist on site or supervise at a trade show
• Provide post-show notes and discuss successes and areas for improvement
• Receive and verify charges associated with show site service orders

• Comprehensive knowledge in Microsoft Office Suite
• Working account management experience in the trade show industry; minimum 4 years' experience
• Team Player with a can-do attitude
• Must be available when a client needs assistance
• Excellent written and oral communication skills
• Must have strong organization and administrative skills
• Proactive and assertive
• Customer service focused
• Accurate and a high attention to detail