More jobs:
Hybrid Enterprise SaaS Customer Success Lead
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-01
Listing for:
Zs Associates
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
ZS Associates is seeking a Customer Success Lead to partner with enterprise customers post-sale, driving platform adoption and business outcomes. You’ll bridge customers with Product and GTM teams to influence roadmap and strategy, ensuring expansion opportunities are pursued.
Ideal candidates have 5+ years in enterprise SaaS or B2B roles, strong executive communication, and a client-first mindset. Travel is required; a hybrid work model is offered in the United States.
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