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Senior Customer Success Executive — US Manufacturing

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Servicenow
Full Time position
Listed on 2026-09-06
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Service Now is seeking a Customer Success Executive for US Manufacturing. This senior individual contributor role sits in the Customer Excellence Group and focuses on driving customer outcomes, retention, and expansion across a portfolio of high-value US Manufacturing accounts.

You will own the commercial health and strategic growth of the assigned accounts, operating with the ownership mindset of a general manager at the account level.

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Position Requirements
10+ Years work experience
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