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Client Relationship Lead, CX — B2B SaaS
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-09
Listing for:
Triwill Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Gusto is seeking a Client Relationship Manager to own inbound Tier 2 work, lead proactive B2B outreach, and partner with cross-functional teams to ensure every customer interaction is seamless and exceptional.
You’ll serve as a critical feedback loop, helping Product, Engineering, and Operations understand how customers use our platform and where we can improve, while educating customers with training resources.
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