Senior Customer Experience & Issue Resolution Specialist
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Apple in Springfield, USA, is seeking a Senior Customer Service Specialist for the EMEIA Retail online group. The role focuses on inbound income support and order management, handling customer issues from frontline service teams.
Ideal candidates communicate in German and English, bring strong written and verbal skills, and can resolve complex problems. This on-site position emphasizes attention to detail, adaptability, and teamwork in a fast-paced environment.
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