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Air Travel Planner

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Landmark Incentive Marketing, Inc.
Full Time position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

A fast-paced environment offers a great opportunity and exposure to the incentive travel and hospitality industry. We are seeking the right person for an excellent multi-tasker position with good organizational skills and outstanding customer service who is eager for an opportunity to be part of a dynamic team. The Group Air Travel Planner is responsible for working directly with our Manager of Air Planning, Account Executives and Program Managers.

This is a skilled specialist position with a team of highly experienced incentive travel planners.

Job Description:

  • Exciting and challenging position to work with high level customers of Fortune 500 Corporations on their participation on customized group trips
  • Opportunity to shine with outstanding customer service in phone and email communication
  • Stimulating detail orientation with price/flight evaluations and costs
  • Interesting research world-wide with airlines for best alternatives for client
  • Opportunities for travel for a person with a positive attitude and willingness to explore destinations

Department: Travel Department

Reports To: Air Travel Manager

Responsibilities Include:

  • Full responsibility for program air travel including securing all group ai booking with all details from proposal to program completion.
  • Smart ability to research and negotiation with airlines utilizing Sabre GDS system.
  • Issuance of tickets according to deadlines required and clear tracking of all financials and charges.
  • Complete flight monitoring and intelligent resolution of all flight problems as they may occur.
  • Attend regular meetings, management report and general reports with all pertinent air information.

Job

Skills Required:

  • Strong SABRE GDS experience on flights world-wide, ticketing and comprehensive knowledge of different types of airline contracts and fares.
  • Professional detail-oriented with excellent verbal, written, and organizational skills with utmost participant/client communication ability.
  • Proficient in Microsoft Word, Access, Outlook and Excel.
  • Job Type: Full-time
  • 401(k)
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
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