Dental Patient Care Coordinator

Dental Patient Care Coordinator

Our client located in Chicago, Illinois needs a Dental Patient Care Coordinator. This is an onsite direct hire opportunity.

Our client is a growing, technology-forward dental practice committed to delivering exceptional patient care and a positive patient experience. With continued expansion plans that include additional operatories and providers, the practice offers a stable environment, strong leadership, and opportunities for long-term career growth.

The Dental Front Desk Coordinator serves as the first point of contact for patients and plays a critical role in creating a welcoming, organized, and efficient office environment. This individual will manage scheduling, patient communications, insurance verification, and front office operations while helping ensure every patient receives outstanding service from check in through treatment completion. The ideal candidate is professional, customer focused, organized, and thrives in a fast-paced healthcare setting.

• Welcome and assist patients in a friendly and professional manner
• Manage appointment scheduling and provider calendars
• Verify insurance eligibility and benefits
• Answer incoming phone calls and patient inquiries
• Coordinate patient check in and check out processes
• Collect payments and assist with financial discussions as needed
• Maintain accurate patient records and documentation
• Support daily administrative and operational needs of the practice
• Work collaboratively with doctors and clinical team members
• Deliver an exceptional patient experience at every interaction

• 2 Years of previous dental front office experience
• Experience using Dentrix or similar dental practice management software
• Must be willing to work flexible shifts and two Saturdays per month
• Experience with insurance verification, scheduling, and patient coordination is highly desirable

• PPO health insurance, vision, and dental
• 401k with company match plus 3% profit sharing
• 80 hours PTO and 40 hours sick leave
• 6 weeks paid maternity/medical leave