Product Designer II, Operator Panel

Product Designer II at Spot Hero:

Spot Hero is looking for a mid-level Product Designer who can build the core garage-facing product, helping garage operators grow their business by setting the right rates, creating and updating their parking information, keeping inventory levels optimized, and bringing a sense of joy and simplicity to this crucial touchpoint.

• Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders.
• Communicate conceptual ideas, design rationale, and specifics of the user-centered design process within a cross-functional team.
• Glean insights about our current and future users from qualitative and quantitative research.
• Formulate and test hypotheses based on user research and behavioral analytics.
• Work directly with your product manager and engineering team to define UX and UI requirements that create a consistent experience across channels and products.
• Design user research and usability studies, collect and react to user feedback.
• Create user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables.
• Create thoughtful A/B tests and growth experiments through innovative design solutions.
• Collaborate with other designers and engineers on our evolving design system.

• Believe design has a scientific intent, and you can measure your success based on the business value you create.
• Are a self-starter who actively seeks the “why” in order to make the Spot Hero experience easy and enjoyable to use.
• Know how to navigate through the unknown.
• Have a deep knowledge and understanding of responsive web design, iOS, and Android best practices.
• Are passionate about user-centered design.
• Demand a collaborative environment.
• Are excited to conduct usability tests, talk to users in the field, conduct A/B tests, and share learnings with the organization.
• Are a solid communicator possessing strong presentation and verbal & written communication skills.
• Exceptionally organized and very comfortable working with engineering and product managers.

• Bachelor’s degree or equivalent with 3-5 years of professional experience designing for B2B products.
• Have a portfolio that showcases your design process & thinking.
• Solid understanding of the design process, information architecture, usability, and heuristics.
• Experience using different research methodologies.
• Must have a firm understanding of different UI constructs.
• Knowledge and efficiency with the design tool Figma.
• Ability to meet and communicate deadlines.

• Design Documentation software (Figma preferred).
• A/B Testing Platform (Optimizely preferred).
• Issue and Project Tracking Software (Jira preferred).
• Your voice. Speak up, form strong opinions, and share them.

• Chicago, IL - 1 day per week in office

• Career game changer – A truly unique experience to work for a fast-growing company in a role with unlimited growth potential.
• We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
• Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
• Grubhub weekly lunch stipend for in-office days
• Udemy License and Personal Learning Budget – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
• Annual parking stipend – Duh. We help people park!
• The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
• Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making Spot Hero inclusive for all.
• Employee programs to grow and support our people such as Discovery…