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Lead Service Designer - Onsite in Chicago
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-05
Listing for:
Rightpoint
Full Time
position Listed on 2026-09-05
Job specializations:
-
Design & Architecture
Creative Design / Digital Art, UI/UX Design
Job Description & How to Apply Below
Genpact is seeking a Lead Service Designer to drive end-to-end design of client experiences across digital and human touchpoints in Chicago. You will translate business and customer insight into service blueprints and prototypes, leading workshops and mentoring junior designers.
This long-term, on-site opportunity requires 7+ years in service design or CX consulting and a strong capability with journey mapping, personas, and prototyping.
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