Epic Trainer - Beaker

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H.

Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
** Location
* * 680 Lake Shore Drive
** Job Description
** Supports assigned departments' and audiences' Epic training needs by delivering Epic instructor-led courses and written materials. May perform quality checks or testing of e-learning lessons. Provides one-to-one training and system support as requested by end users and/or in response to help desk tickets. Works with Epic Trainers to deliver agreed upon solutions to training issues or concerns, and provides support as needed for new content and application go-lives.
*
* Essential Job Functions:

*** Designs, maintains and delivers instructor-led training, e-learning lessons, printed materials, videos and other deliverables for assigned departments and audiences.
* Coordinates small teams of IM personnel for team process and/or curriculum improvements.
* Develops content and/or teaches workshops or in-service offerings for customers and peers.
* Mentors staff in understanding workflows and system functionality to support workflows.
* Regularly meets with management team of core areas to assess current and future training needs and to evaluate whether current training offerings are meeting the areas’ needs.
* Cross-trains and provides backup instructor coverage for related application training classes.
* Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
* Responds to ad-hoc requests for Epic training deliverable development.
* Incorporates adult learning principles and instructional design best practices into training delivery.
* Contributes to development and maintenance of e-learning scripts and lessons for Epic applications as needed.
* Coordinates activities of assigned projects or particular phases of a given project. Develops and creates detailed work plans, timelines and other appropriate documentation, identifies appropriate resources needed and provides timely status reports.
* Completes project scoping, planning and management for Epic training team projects.
* Serves as an Epic  and adult-education subject matter expert to all teams within IM and across the     organization.
* Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
* Other job functions as assigned.
*
* Knowledge, Skills and Abilities:

*** Associates Degree with training experience. Bachelor's degree preferred.
* 4+ years progressive experience in classroom teaching or corporate training environments. Epic training experience preferred.
* Expert skills in MS Word, Excel, Visio, and PowerPoint required.

Experience with page layout software (such as MS Pagemaker, MS Publisher, etc.) a plus.
* Knowledge of adult education techniques required.
* Previous experience working with e-learning tools such as Adobe Captivate, Flash, Flex or Articulate Presenter preferred.
* Previous experience working with learning management systems preferred.
* Current Epic certification required.
* Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely.
* Excellent customer service and interpersonal skills.
* Excellent project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.
* Ability to maintain a high level of integrity and confidentiality relating to employee/patient and hospital.
** Education
* * Associate's Degree (Required)
** Pay Range**$83,200.00-$ Salary At…