Manager Content Test and Preparation

Manager Content Test and Preparation

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Job Location s: US-IL-Chicago
Category: Undergraduate College
Position Type: Staff (Full-Time)

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student‑focused community that is committed to continuous improvement and superior student service.

We believe that through education we are able to empower change and build healthy communities. Our hard‑working community is based on collaboration and respect for all team members and students.

What You Will Do:

The manager of Content Test Success and Preparation provides leadership and oversight for all content test support initiatives across Early Childhood Education (ECE), Elementary Education (ELE), Secondary Education (SEC), Special Education (SPE), and Bilingual endorsement pathways. The Manager's primary responsibility is to increase content test passage rates for students in Undergraduate Educator Preparation programs that lead to licensure and subsequent endorsements.

This position leads the design, coordination, and evaluation of both on‑ground supports and events for UGC Pathways, as well as online workshops and events for Transfer Online students, ensuring that all initiatives are aligned with state licensure test frameworks and university curriculum. The manager oversees a comprehensive model of student support, including the management and coordination of study tables for on‑ground students, workshops, tutoring, and embedded course supports.

The manager also supervises staff or specialists as needed to execute these initiatives.

The manager collaborates closely with the National College of Education and Undergraduate College to track student engagement, test participation, and passage data, using insights to continuously improve the content test success model. They collaboratively work across departments to ensure coordinated student preparation and a smooth transition into practicum and student teaching.

This role serves as a strategic partner to program directors, chairs, and faculty across the university, providing leadership on equitable and data‐informed approaches to test preparation and licensure success. This position is a grant funded position through October 12, 2028 or other date as determined by the funder and/or University Leadership.

Leadership and Oversight:

• Lead and manage all aspects of content test support programming for ECE, ELE, SEC, SPE, and Bilingual licensure areas. Supervise specialists or assistants who facilitate workshops, tutoring, and course‑based supports. Oversee both on‑ground supports‑including the on‑campus study tables at the Chicago and Wheeling locations‑and events for UGC Pathways students, as well as online workshops and events for Transfer Online students. Establish annual goals, timelines, and success metrics aligned to institutional and state standards.
  
  Facilitate regular team meetings to review progress, share data insights, and align upcoming initiatives across licensure areas.
• Supervise Content Test Specialists and Professional Adjunct Lecturers (PALS) and Student Workers who are dedicated content success specialists; ensure continuity of exceptional quality across student centered tutoring and workshops; facilitate team meetings; assign students for 1‑1 supports; share resources; collaborate on supports; provide support as needed.

Curriculum Alignment and Faculty

Collaboration:

• Collaborate with program Chairs and course managers to embed test‑aligned content and strategies into courses. Provide guidance on aligning curriculum to licensure assessments and maintain shared resources for faculty integration. Offer faculty development sessions and serve as a resource for incorporating test preparation into coursework.

Data Strategy, Tracking, and Continuous Improvement:

• Partner with NCE and UGC teams to collect and analyze engagement data, test participation, and passage…