Learning Support Specialist; Writing

Learning Support Specialist (Writing)

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Job Location s: US-IL-Chicago

Category: Student Services/Engagement

Position Type: Staff (Full-Time)

Who We Are: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student‑focused community that is committed to continuous improvement and superior student service.

We believe that through education we are able to empower change and build healthy communities. Our hard‑working community is based on collaboration and respect for all team members and students.

What You Will Do: The Learning Support Specialist (Writing) plays a critical role in supporting NLU students by encouraging students to take an active role in their education and empowering them to become independent, lifelong learners. The primary responsibility is to tutor students in the fundamental skills of writing, grammar, reading, APA formatting, and other academic skills at the Chicago campus and online.

Tutoring occurs through one‑on‑one appointments and in small workshops utilizing various modes, including in‑person, by phone, as well as via email and video conferencing software.

The Learning Support Specialist will help monitor and communicate the progress of student writing and reading skills, reach out to at‑risk students, and accurately track student tutoring usage. The Learning Support Specialist responsibilities also include scheduled hours in Study Tables to ensure seamless access to resources for students and promoting and facilitating Learning Support event and workshop offerings to students, faculty, and other stakeholders.

Finally, the Learning Support Specialist (Writing) will support faculty and students in embedded and writing intensive courses. This position is based at the Chicago campus.

• Tutor for general education and English courses as well as general academic skills (APA formatting as well as note‑taking, reading, and time management strategies). Provide writing support for major courses with substantial writing components. Monitor student academic progress and promote usage of tutoring services.
• Collaborate with faculty to support at‑risk students. Conduct class visits at the beginning of each term, respond to faculty alerts, and provide embedded support in online and blended courses.
• Create and present writing workshops/webinars and create asynchronous resources to support students in their English and writing intensive classes to improve their academic skills.
• Contribute to strategic plan‑affiliated projects and support departmental promotional efforts with guidance of Learning Support leadership.

• Bachelor's Degree in English, Communications, or other related field. Master's Degree preferred.
• One (1+) plus year experience teaching or tutoring in diverse modalities (hybrid/blended, online).
• One (1+) plus year prior teaching or tutoring experience in writing and knowledge of writing pedagogy and instructional practice, particularly in writing and reading.
• One (1+) plus year experience with students of diverse backgrounds and abilities; specific knowledge of the needs of multilingual and multidialectal students.
• Experience in graduate/doctoral writing support preferred.

NLU Inclusion Statement: National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community.

We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio‑economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU…