Program Manager, 12th Grade

Chicago, IL / Chicago – Chicago Program / Full-Time / Hybrid

Program Managers (PMs) will facilitate high-impact relationships between 80 to 100 mentee/mentor pairs by leveraging iMentor’s programmatic model to deepen pair relationships and help mentors guide mentees toward the goal of developing a robust post-secondary plan by high school graduation and supporting a successful transition into a post-secondary pathway. PMs will work with mentors (adult-volunteers) to position them as a “go-to” resource for their mentee and provide individual coaching to ensure pair growth.

Reporting to the Program Directors, College Success, PMs will facilitate weekly classroom sessions for mentees, lead monthly pair events, and provide individualized support for pairs. They will help develop a strong partnership at their school site and contribute to iMentor’s impact in the post-secondary success landscape.

The ideal candidate will have three (3) + years of professional experience. They will have experience working with students and providing post-secondary advising with a strong understanding of the post-secondary landscape. They will have experience working with adult volunteers. They will believe deeply in mentoring as a tool for youth success and be confident that, with the right support, a caring, committed adult can build a relationship with a student and support their post-secondary journey.

The candidate most closely aligned with the iMentor vision believes that every student deserves a champion and a chance to have a fulfilling post-secondary experience that leads to a financially stable career.

• Re-matching mentees (if need be) at the beginning of each program cycle (12th grade)
• Provide cohort-level and individualized coaching for mentors to better support and build relationships with their mentees
• Lead targeted case management support for pairs to ensure they meet programmatic outcomes and participation requirements
• Use data to determine which pairs may need additional support or program interventions
• Utilize iMentor’s online platform to document all support provided and maintain high quality, timely notes on progress of all pairs and troubleshoot struggling pairs with supervisor
• Create and coordinate in-person meeting opportunities for pairs to increase program participation

• Lead multiple classroom sessions per week for mentees at partner school locations
• PM delivers grade level iMentor class lessons and event curriculum to fidelity
• Mentors/idea of mentorship are woven throughout instruction, centering them as catalyst for student success
• Ensure mentees and mentors exchange deep and meaningful correspondence on a weekly basis via iMentor’s technology platform
• Plan and manage monthly pair events
• Promote and facilitate mentor training
• Work with Head of Program to develop deep partnerships with school staff and administrators to support programmatic/curricular outcomes
• Promote all curricular resources to parents, mentors, and mentees and use program data to identify who is not engaging in curriculum

• Work closely with partner school and internal teams to align on post-secondary goals and support strategies for students and mentors
• Providing cohort-level and individual support to mentors so that pairs identify and realize post-secondary goals
• Parent engagement around the transition for life after HS
• Parents and guardians receive program updates and outreach twice per year
• Enroll Support pairs in transitioning their relationship to iMentor’s post-secondary years of programming at the end of 12th grade

• Track student post-secondary progress and use data to identify additional support or intervention needs for pair
• Support pairs through the post-secondary application process and making a post-secondary decision

• Communicate weekly with mentors via email
• Track weekly class attendance and monthly event attendance
• Attend weekly Grade Team Meeting and monthly program team and regional team…