Associate Director of Financial Wellness

Location:

Chicago, Illinois

Business Unit:
Rush Medical Center

Hospital:
Rush University Medical Center

Department:
Student Financial Aid

Work Type:
Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule:

8 Hr (8:00 AM - 4:30 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://(Use the "Apply for this Job" box below).).

Pay Range: $27.47 - $38.81 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Associate Director of Financial Wellness provides strategic leadership in integrating financial aid operations with comprehensive financial wellness initiatives to strengthen student financial capability, persistence, and overall success. This student-centered leader designs, implements, and evaluates processes that deliver high-quality financial aid guidance, individualized financial coaching, literacy education, emergency support, and wellness programming for students and families. The Associate Director supervises and develops the financial coaching staff, ensuring a consistent, student-centered service model that aligns with institutional recruitment, retention, and compliance goals.

The Associate Director will exemplify the RUSH mission, vision, and values and act in accordance with Rush policies and procedures.

• Bachelor’s degree in personal finance, business, higher education, counseling, or a related field.
• Financial literacy or coaching certification or the ability to quickly become certified (NEFC©, AFCPE©, AFC©, CFP®) or willingness to obtain one.
• Demonstrated experience providing individualized personal financial coaching, advising, or case management.
• Experience working with students in a higher education environment.
• Knowledge of university systems, financial aid processes, success coaching models, and financial wellness theories.
• Strong familiarity with private student loan programs and alternative funding sources.
• Experience designing and delivering presentations, workshops, or financial literacy programming.
• Strong interpersonal, written, and oral communication skills with proven ability to support diverse student populations.
• Ability to interpret financial aid regulations and apply them appropriately to student circumstances.
• Strong organizational, analytical, and problem‑solving skills.
• Experience with financial aid or student information systems (e.g., Banner, People Soft, Power
  
  FAIDS, Slate).
• Supervisory or team leadership experience within a student services, financial aid, coaching, or advising environment.

• Master’s degree in personal finance, business, higher education, counseling, student affairs, or a related field.
• Experience working with Title IV aid programs, federal compliance requirements, and alternative loan funding.
• Experience working with graduate and/or professional students in a higher education environment.

• Ability to work with students in a supportive, nonjudgmental coaching approach
• Analytical skills for reviewing financial aid data and student accounts
• Strong organizational and case‑management skills
• Ability to manage a large caseload while meeting deadlines
• Comfort handling complex financial scenarios
• Problem-solving and critical-thinking skills
• Cultural humility and ability to support a diverse student body
• Proficiency with Microsoft Office/Google Workspace
• Familiarity with financial literacy platforms (e.g., iGrad, Ever Fi)
• Experience with student information systems (Banner, People Soft, Slate, etc.)
• Ability to learn new software quickly

• Lead the design, implementation, and continuous improvement of a university-wide financial wellness program grounded in industry best practices, regulatory requirements, and student success frameworks.
• Develop proactive, data-informed…