Residence Graduate Assistant – Chicago Campus

TITLE: Residence Life Graduate Assistant – Chicago Campus
FLSA STATUS: EXEMPT (stipend, tuition, room & board)
REPORTS TO: Residence Life Professional Staff
HOURS: 10 office hours per week | Weekly duty coverage (nights/weekends/holidays/school closures)
COMPENSATION: $1,000 stipend per month + graduate tuition credit of 6 credit hours/fall and spring semester (12 graduate credit hours for academic year)
DEPARTMENT: Student Success and Engagement (SSE)
Dates of Employment: July 13, 2026 – June 14, 2027

• Assists residents with the transition to university and residence hall life – to include supporting our commuter/non-residential student acclimation to the Chicago Campus.
• Create an environment that promotes academic growth, personal responsibility, and community accountability through one-on-one meetings, floor meetings, and educational floor themes.
• Attend and assist faculty with the implementation of the weekly “City of Chicago as Campus” programming.
• Implement and promote social, educational, and academic programs. Create and submit program proposals and evaluations by deadlines.
• Assist residential students in academic, social, and personal matters through various support methods and resources to make appropriate referrals.
• Facilitates resolution of disagreements between residents.
• Know, communicate, enforce, and abide by existing Student Code of Conduct and Residence Life policies and procedures.
• Know protocols regarding student and community health and safety.
• Maintain appropriate confidentiality regarding student concerns and situations.

• Participate in a graduate staff duty rotation.
• Respond to crises and emergency situations using the departmental protocol, which includes in-person response and provide guidance to Student Staff and students.
• Provide appropriate post-crisis referrals and follow-up with students and staff.

• Assist with the overall organization of the housing area, including maintaining documents, databases, manuals, and timelines, including departmental share drives, duty or billing logs, and eRezlife reports.
• Assist with creating, training, and implementing departmental hall opening and closing procedures, including comprehensive written materials.
• Assist the Director, Student Experience in completing housing assignments and room changes through eRezlife Housing software.
• Collaborate on the management of the guest registration process.

• Report on ongoing facility and safety/security needs.
• Complete weekly building walkthroughs, including inspection of vacant spaces, to address any concerns promptly.
• Work cooperatively with Physical Plant and/or custodial staff to identify and coordinate staff response to maintenance or cleaning concerns.
• Track and maintain facilities reports or work orders as needed.
• Review and record fire drills and alarm notes with Campus Safety staff to ensure proper compliance.
• Conduct AED and fire extinguisher inspections as needed to support Campus Safety staff.

• Assist in all key control management and access including key audits, key cabinet audits, and updating inventory sheets.

• Serve as a hearing officer for conduct cases with students who have violated university and/or hall policies; adjudicate student conduct cases, upholding the Student Code of Conduct and hearing board policies.

• Assist with maintaining office coverage during weekdays and normal office hours.
• Attend various departmental meetings on a weekly/biweekly basis.
• Attend and participate in all departmental, graduate, and Student Staff training.
• Represent the department as needed at various functions and recruitment events.
• Participate in a 24/7 rotating on-call system as first-responder to student crisis and facility emergencies (nights | weekends | holidays | school closures).
• Provide follow-up support and referrals post-crisis.
• Document and report incidents in accordance with departmental protocols.
• Collaborate with other departmental and university offices, including but not limited to…