Pacific College - Admissions Representative; Hybrid - Chicago Campus

Position: Pacific College Job Announcement - Admissions Representative (Hybrid) - Chicago Campus
Pacific College is seeking a dynamic individual for the position of full-time Admissions Representative at our Chicago campus. This position is hybrid, with at least 2-3 days per week required onsite at the Chicago campus.

General

Job Summary:

The Admissions Representative is the first point of contact for prospective students responsible for providing information about the profession, the college, our programs, philosophy, features, and benefits of the school. The Admissions Representative must meet the school's enrollment objectives in an accurate, professional, and ethical manner and work within the contact strategy to reach, connect with, interview, and help prospective students through application and initial registration to Pacific College's acupuncture and massage programs.

Essential Functions & Responsibilities:

* Conduct interviews and tours and evaluate each prospective ground student based on his/her needs, desires, interests, qualifications, motivations, and commitments, and in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agencies' standards and requirements.

* Strive toward admissions targets and maintain satisfactory levels of activity for both the ground and online programs.

* Present information in a factual and ethical manner to prospective students and others regarding school's programs and tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.

* Assist students through each step of the admissions process from inquiry, document collection, final interviews, New Student Orientation and during the add/drop period of each term.

* Maintain compliance with admissions policies and procedures.

* Refer students as appropriate to Financial Aid or the Bursar for payment plan options.

* Assist prospective students in completing the admissions process in the most efficient and supportive manner, following up weekly on students with pending tasks.

* Assist students with finalization of registration and the enrollment process.

* Represent Pacific College's programs at various open houses, information sessions, and weekend events, including occasional off-site recruiting and educational events.

* Attend all staff meetings, requested training, stitch meetings and one-on-one coaching sessions with the Director of Admissions.

Job

Skills:

Sales Ability and Effective

Collaboration:

Through effective questioning and product knowledge, guide prospective students through admissions process, build rapport, demonstrate capability, and gain commitment. Promote a collaborative working relationship with other departments to best service the students.

* Follows and respects admissions procedures, activity guidelines including front end activity, customer service expectations, event follow-up, entering notes on student records and other crucial tasks.

Communication:
Clearly conveying information and ideas through a variety of collateral to individuals or groups in a manner that engages the audience and helps students understand and retain the information. Maintain active communication with the Finance department, Student Advisors, Deans, etc. as it relates to your student's needs.

* Organizes the communication in a CRM (Salesforce & Campus Vue), maintains student attention, adjusts to the student, ensures understanding, adheres to the accepted conventions, comprehends communication from others.

* Enters data and notes on each interaction with the student promptly, including attempted contact notes and actions.

Customer Focus:
Ensuring prospective student's needs are the primary focus of one's actions; developing and sustaining productive relationships with both students and through the following key actions:

Seeks to understand prospective students' needs, and takes action to meet those needs and concerns, builds collaborative relationships, and uses feedback systems to address prospective students' needs.

* Follows a documented contact strategy, using CRM tools to attempt to contact, connect, set appointments, interview, and take applications from prospective students…