Instructional Designer

Swoon is hiring for our airline industry client in Chicago, IL and this role requires a hybrid schedule with onsite presence every Tuesday and Wednesday, plus every third Thursday.

This is a 6-month contract opportunity with potential for extension into 2027.

Our client is seeking a Learning Strategy Instructional Designer to join their Global Learning team. This role combines instructional design, facilitation, stakeholder management, and project management to create impactful learning experiences that support enterprise-wide development initiatives. The ideal candidate will be comfortable designing learning solutions from the ground up, facilitating training sessions, partnering with senior stakeholders, and managing multiple learning projects simultaneously.

• Design and develop learning solutions across multiple modalities including eLearning, instructor-led training (ILT), virtual instructor-led training (VILT), microlearning, job aids, videos, and performance support materials
• Apply ADDIE and Instructional Systems Design (ISD) methodologies to create learner-centered training experiences
• Evaluate business needs and recommend the most effective learning modality based on learner goals and operational requirements
• Manage multiple learning projects and work streams while partnering with stakeholders and subject matter experts to ensure quality, accuracy, and timely delivery
• Facilitate training sessions, train-the-trainer programs, and instructor-led workshops as needed
• Develop and maintain content using Articulate 360, Rise, LMS platforms, Qualtrics, and Microsoft Office tools
• Create stakeholder communications, project updates, and learning program documentation
• Track learning metrics, analyze participant feedback, and recommend improvements to drive program effectiveness
• Review and optimize existing learning content to improve quality, relevance, and alignment with business priorities
• Adapt quickly to evolving business needs while maintaining project timelines and stakeholder expectations