Admissions Specialist​/Advisor

ADMISSIONS SPECIALIST/ADVISOR
TRUMAN COLLEGE

Truman College is seeking an Admissions Specialist to join our team. Truman College is an open enrollment institution and students are accepted year‑round. This position requires strong collaboration with CCC recruiters to secure enrollment from prospective applicants and maintaining effective follow‑up by using various tracking systems. Serve as a member of the Admissions Team managing student intake to assist in achieving enrollment goals for the college.

• Tracks student participation from application to enrollment by using various data tracking systems.
• Contacts new applicants through phone calls, emails, etc. to assist with completion of enrollment process.
• Follows up with new and existing applicants to ensure enrollment and registration.
• Prepares reports to reflect both outreach activities and outcomes.
• Assists new applicants who walk‑in or call‑in seeking admission to the college.
• Informs new students and families of the admissions requirements, transfer guidelines, financial aid and scholarship information.
• Gathers information from prospective students who did not enroll via individual interviews, focus groups, and other means to better understand our value proposition, marketing, and customer service.
• Works collaboratively with recruiters, Registrar’s Office and other key departments/individuals within the college to create a seamless transition from application through enrollment and registration process.

• A Bachelor’s degree from an accredited college or university.
• Three years of work experience in student services, preferably at a community college.
• Combination of education and experience may be taken into consideration based on the applicant’s credentials, provided the minimum degree requirement is met.
• Must be able to demonstrate excellent communications and customer service skills.
• Bilingual in English and Spanish preferred.
• Moderate proficiency in the use of Microsoft Office (Word, Excel, and Outlook).
• Ability to organize materials and work with a variety of projects simultaneously.
• Ability to gather and analyze data using basic research methods and databases.

The salary range for this position is $53,512.00 - $58,863.20. Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.

Excellent health and welfare benefit package and long‑term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. Benefits information is found at https://(Use the "Apply for this Job" box below)./

This position is represented by the Local 1600 Professional Employee Union.

Chicago residency is required for all full‑time employees within 6 months of hire.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago!