Registrar, Education ​/ Teaching, Education Administration

REGISTER STUDENT SERVICES DEPARTMENT MALCOLM X COLLEGE

The Office of the Registrar monitors the enrollment of students, maintains student records, and works with faculty, administration, and staff on academic matters. The Registrar’s Office preserves the academic integrity and confidentiality of student academic records, adhering to and enforcing the CCC academic and student policies and the Family Educational Rights and Privacy Act (FERPA).

Services provided by the Office of the Registrar include transcript requests; transfer credit evaluations; enrollment and registration inquiries; degree and enrollment verification requests; student record updates; faculty certification/grades; prior learning assessments (PLA); degree audit and conferral; graduation and commencement services.

The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.

Reporting to a Vice President, Dean or assigned administrator, the Registrar leads and directs the functions of the Office of the Registrar, responsible for providing comprehensive student records management, assuring the confidentiality, academic integrity, and consistency of records; supervises staff engaged in the provision of services, and the processing, review, and maintenance of student academic records.

The Registrar enforces CCC academic and student policies and the Family Education Rights and Privacy Act (FERPA); actively engages and contributes to the college’s enrollment and registration activities; supports and monitors faculty roster and grade submission; manages the transcript evaluation process; and participates in continuous process improvement in support of the academic mission of the college. Performs related duties as required.

• Provides administrative oversight of student records management functions in accordance with CCC policies and procedures, FERPA guidelines, and the American Association of Collegiate Registrars and Admissions Officers (AACRAO) best practices.
• Manages operations to ensure the provision of excellent customer service to students, staff, faculty, and outside constituents in a secure and safe environment.
• Interprets and explains CCC’s policies and procedures and FERPA requirements relating to the maintenance and release of student academic records and data to faculty, staff, students, and outside customers.
• Implements new and revised business processes to ensure the integrity and confidentiality of student records and the updating of student records with proper documentation into the Campus Solutions (CS9) student information system.
• Addresses and resolves student record disputes based on established policies, review of student records, degree audit, and other resources; approves changes to student records as needed.
• Oversees staff engaged in responding to enrollment and registration inquiries and providing services to include issuance of student transcripts and related student information; processing class reinstatements; and processing prior learning credit (military, foreign) and credit by exam.
• Monitors the transfer credit evaluation process, working with staff in evaluating transcripts received from approved accredited higher education institutions to determine transferability of each course.
• Reviews and analyzes data for state and federal reporting; oversees the accurate and timely reporting of student academic data, including to Clearinghouse; prepares enrollment and other related reports.
• Monitors and oversees the grade submission and roster certification process, working with faculty and the Office of Instruction to ensure faculty certification deadlines are met and final grades are submitted.
• Monitors and assists with college’s registration process each semester, ensuring the accurate reporting and processing of student enrollment data using the CS9 system.
• Serves as the CS9 Security Officer for the college; approves access requests and submits to OIT; responds to security access…