Assistant Director of International Student Services

Assistant Director Of International Student Services

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service.

We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

The Assistant Director of International Student Services is responsible for supporting university F1 regulatory compliance and organizing support services for international students to ensure exceptional service to these student populations. The Assistant Director provides oversight for all SEVIS (Student and Exchange Visitor Information System) student compliance functions and supports the PDSO with institutional I-17 compliance. This role serves as the university's Designated School Official (DSO) and organizes quarterly F1 student regulatory orientations for new students.

The Assistant Director provides international student advising appointments and supervises staff and student workers in delivering a range of international student support functions, making referrals to relevant campus support, implementing social and cultural events, and supporting key enrollment initiatives related to international students.

Immigration Compliance & Regulatory Oversight:

• Serve as Designated School Official (DSO) responsible for F‑1 student compliance in SEVIS, including issuance of I‑20s and CPT/OPT authorizations.
• Interpret and apply complex U.S. immigration regulations and institutional policies to ensure compliance.
• Support institutional compliance (e.g., I‑17, audit readiness) and train staff on regulatory requirements.

International Student Advising & Support:

• Provide advising to international students on maintaining legal status, immigration benefits, and navigating university processes.
• Oversee onboarding/orientation for international students and ensure a smooth transition experience.
• Develop and implement programs that support integration, belonging, and student success.

Programs & Engagement:

• Plan and deliver cultural, social, and educational programs for international students (e.g., cultural celebrations, engagement initiatives).
• Support student engagement and connection to campus resources.

Communication & Outreach:

• Develop and manage communications to international students (web, newsletters, campaigns).
• Support outreach and enrollment-related initiatives for international student populations.

Data, Reporting & Program Assessment:

• Collect, analyze, and report on international student data and program outcomes.
• Use data to inform service improvements and support institutional reporting needs.

Staff Supervision & Operations:

• Supervise a team of employees (mix of both student workers and staff).
• Oversee service delivery within international student support functions.

• Bachelor's Degree in Higher Education, Student Affairs, Global/International Education, Counseling or related field, required
• Minimum of 3 years of experience in international student advising and/or student support including F-1 Visa regulations/SEVIS processes
• At least one year of experience supervising and leading teams
• Strong knowledge of immigration regulations and student advising practices
• Study abroad or prior DSO experience strongly preferred
• Additional language skills are a plus

Note:

Occasional night and weekend work and the ability to travel to other campuses as needed are requirements of the role.

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community.

We…