Research Services Coordinator

Type: Full-Time, Tenure-Track
Faculty Rank: Associate Professor
Salary: $90,000/year
Location: Chicago, IL
Department: Gwendolyn Brooks Library, Chicago State University
Posted: 11/07/2025
Posting Number: F260039P

The Gwendolyn Brooks Library seeks an innovative, collaborative, student‑success‑oriented librarian to serve as Research Services Coordinator. This 12‑month faculty position involves leading a team of research and instruction librarians, overseeing reference and research services, and advancing a new reference service model. The role requires engagement in library instruction, consultation, collection management, and student development.

• Lead a team of librarians in delivering reference and research services
• Implement and advance a new reference service model
• Manage on‑call librarian schedules and reference service hours
• Develop, review, and approve reference policies, procedures, and communications
• Update Reference Handbook, Lib Guides, and collections
• Serve on the Collections Committee
• Supervise and train student employees
• Participate in reference services, instruction, research consultations, subject liaison, and collection development

• MLS or equivalent degree from an ALA‑accredited institution
• Minimum of 6 consecutive years of professional experience in reference and instruction services
• Proven experience in in‑person and virtual reference services and library instruction
• Knowledge of emerging trends in reference service and library technology
• Experience with Springshare Lib Apps (Lib Guides, Lib Answers, Lib Wizard, Lib Insight)
• Excellent oral/written communication, interpersonal, organizational, analytical, and problem‑solving skills
• Demonstrated ability to work collaboratively and implement change

• 10+ years of professional experience in reference and instruction services
• Leadership and project management experience
• Experience with student success initiatives, virtual instruction, outreach, and engagement
• Experience with collection development, liaison roles, or sciences/health sciences
• Evidence of active professional service and development
• Second master’s degree (required for tenure eligibility) in sciences, health sciences, or instructional design

• Health, dental, life insurance, and other CSU benefits
• Tuition waiver for CSU employees

This is a high‑level leadership faculty position combining administration, instruction, research support, and collection management, ideal for a candidate with extensive experience in reference services and library instruction.