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Student Support Services Program Coordinator

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: DePaul University
Full Time, Apprenticeship/Internship position
Listed on 2026-07-11
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services, Education Administration, School Counseling & Student Support
Salary/Wage Range or Industry Benchmark: 20.93 - 25.03 USD Hourly USD 20.93 25.03 HOUR
Job Description & How to Apply Below

SSS Program Coordinator

Reporting to the Associate Director, the SSS Program Coordinator (PC) will be responsible for developing and coordinating program activities for the Student Support Services Program, as well as maintaining records of student participation for federal and campus reporting purposes. The Program Coordinator plays an important role for record management, data collection and data recording for program evaluation and Annual Performance Report.

The PC will complete task aimed to report to Associate director on information about overall program operation such as recruitment, student advising, student retention, record management, cultural events, and will establish a system for program documentation and archive.

1. Assist program with task aimed for student enrollment, program participation, advising and mentoring. Revise on-line program applications, complete monthly participation roster revisions, assign caseload to advisors, and maintain a 15-20 participant case load for advising a mentoring.

2. Responsible for maintaining program records of student participation in SSS program services and sponsored activities; update participants rosters and records in quarterly bases. Perform program evaluation task to collect/summarize information to be included in quarterly, and annual reports to University and the U.S. Department of Education.

3. Provide additional support such as coordinating workshops, coordinating TRIO or student Affairs meetings, collaborate with partner offices at DePaul to deliver services for Access, Attainment, and TRiO (AAT) students. These collaborations are aimed to support program's, department and Division strategies for retention and graduation.

4. Assist the associate director to plan and coordinate educational program activities to promote participant engagement and sense of belonging by communicating and updating the SSS news letter. In addition, the coordinator will following up with target student group to promote events, opportunities and activities for selected groups, such as freshman, STEM students or students with disabilities.

Supervise 1-2 student employees who serve as Student Leaders and Office Assistants.

• Bachelor's degree, required.
• 1-2 years experience with student services, advising, academic assistance, program/data management in an academic setting required.
• Experience with coordinating academic services (advising, tutoring, mentoring) to first generation and low-income college students in higher education.
• Progress toward or admission to a master's degree in education or social science field preferred.
• Proficiency in Microsoft Office, required.
• Basic understanding of descriptive statistics to run with excel (Microsoft Office).
• Excellent oral and written English communication skills.
• Strong organization and time management skills.
• Strong commitment to TRiO philosophy and program objectives.
• Openness to learn new software and systems such as, Dedoose, Qualtrics and Salesforce. Open to potential domestic travel with students to conferences and/or professional development opportunities.

The anticipated hiring range for this position is: $20.93 to $25.03/hr.

The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Working for a stable and well-known University.

Top choice medical, dental, and vision benefits.

Retirement plan matching contribution of 8%.

Tuition waivers for employees and dependents.

Generous paid time off, sick time, holidays, floating holidays, and more!

Full-Time Benefits

Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where…

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