Training Partner

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

We are seeking an experienced learning professional to design and deliver high-impact development programs with a strong focus on soft skills for employees across the US Insurance division. This role will strengthen critical capabilities such as communication, relationship-based sales, presentation, coaching, collaboration, influence, and overall professional effectiveness, while supporting technical learning across products, underwriting, workflows, and compliance. The ideal candidate brings strong instructional design and facilitation expertise, a modern approach to learning, and the ability to create engaging experiences that build confidence, connection, and performance across diverse audiences, including early-career employees and underwriting career paths.

They will also be open to and proactively see to use AI to design, deliver and facilitate innovative training and coaching experiences.

Job Responsibilities Design, develop, and deliver learning experiences with a strong emphasis on soft skills, including communication, influence, customer interaction, relationship-based sales, negotiation, presentation skills, collaboration, coaching, and professional effectiveness, with support for early-career development and underwriting career paths as needed.

Create engaging programs that strengthen relationship building, confidence, executive presence, and effectiveness in client, partner, and team interactions across a range of roles and career stages.

Partner with business leaders, subject matter experts, and cross-functional teams to identify capability gaps and align learning solutions to business priorities.

Translate technical insurance content into practical, learner-centered programs that connect product, underwriting, workflow, and compliance knowledge with strong interpersonal and communication skills.

Develop high-quality learning materials, including facilitator guides, participant workbooks, job aids, presentations, e-learning modules, practice activities, and assessments.

Facilitate dynamic in-person and virtual sessions that encourage discussion, reflection, skill practice, and real-world application.

Provide coaching, feedback, and reinforcement to learners and leaders to support skill adoption and sustained behavior change.

Measure learning effectiveness through feedback, assessments, learner performance, behavior change, and business impact, and continuously refine programs based on insights.

Support change initiatives and business transformation efforts through learning strategies that strengthen communication, adaptability, and employee engagement.

Education Bachelor’s degree in business, insurance, education, human resources, organizational development, or a related field, or an equivalent combination of education and experience.

Certification Professional certifications or designations in learning and development, coaching, leadership development, or insurance preferred.

Work Experience/Skill Set7+ years with meaningful experience in learning and development, facilitation, coaching, instructional design, or training, with a strong emphasis on soft-skills development.

Experience in the E&S insurance industry, including knowledge of surplus lines, underwriting, coverages, market practices, and related workflows.

Experience training underwriters, brokers, operations teams, or other insurance professionals in wholesale, programs, specialty, or E&S environments.

Proven success designing and delivering programs focused on communication, collaboration, influence, presentation effectiveness, relationship building, and professional growth across a range of audience and experience levels, including early-career employees…