Training Specialist, Internship & Educational Programs

SALARY

$81,957.74

Under general supervision, executes internship program initiatives focused on enhancing the job readiness and educational experience of potential employees through comprehensive internship programs. Facilitates the development of additional initiatives of similar purpose according to departmental goals and objectives.

• Leads and conducts training programs developed and administered by the Workforce Partnerships as it relates to K-12 and college level internship programs.
• Leads and conducts training programs developed and administered by the Workforce Partnerships as it relates to Second Chance Program, and other career-related programs, workshops, and initiatives.
• Facilitates new hire orientations for a variety of programs acclimating new employees to the organization’s policies, procedures and safety standards.
• Facilitates existing and new training programs and oversees learner performance.
• Facilitates structured learning experiences and monitors results for continuous improvement.
• Incorporates experiential learning activities and other learning best practices to support established learning objectives.
• Conducts pilot programs to evaluate content, activities and objectives for implementation or redevelopment.
• Conducts Train-the-Trainer sessions when new programs are being implemented or new trainers are onboarded to ensure best practices and training standards are followed.
• Responsible for the execution of training logistics, including scheduling, set-up, registrations, follow up, etc.
• Communicates and coordinates with external agency partners and organizations to ensure participant engagement in training programs.
• Contributes to the strategy and implementation of technology support, program evaluation, and material development for internship programs.
• Designs and develops training programs.
• Researches and develops training programs to meet department and organizational needs following industry best practices, and department processes.
• Assess training needs through surveys, interviews with interns, or consultations with supervisors or internal and external partners.
• Designs, develops and oversees the production of instructional guides, student guides, classroom materials and job aids using the current best practices and processes.
• Designs and develops pilot and special training programs for managers and interns.
• Develops program activities to meet the needs of the Internships and Educational Programs and other career development initiatives.
• Develops and administers evaluation of existing programs to determine effectiveness of training program content and teaching methodology and identify materials for revision.
• Creates and executes internship and educational program policies and procedures that work to expose youth to the transit industry. Recruits for programs by developing and maintaining relationships with academic institutions, community organizations and social service agencies.
• Maintains and updates year-round calendar and timeline of program's lifecycle, including recruitment, onboarding, orientation, training and professional development activities, networking, capstone events and offboarding activities.
• Conducts site visits during all shifts to provide guidance, ongoing case management, and support to interns, supervisors, partnering departments, and organizations.
• Works with supervisors to coach and develop participants for educational or career paths in the transit industry.
• Performs administrative duties related to internship and educational programs.
• Works closely with client departments in determining their needs from the programs.
• Meets with academic institutions, community organizations, social service agencies, key stakeholders, and…