Student Success Coordinator

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us
- Big Changes, Better Benefits - Join us today!

The
Aviation Institute of Maintenance (AIM),established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation ofnearly onein four certifiedaircrafttechnicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location
: 3711 South Ashland Ave Chicago IL 60609

Schedule
: Monday, Wednesday, and Friday: 8:00am - 5:00pm,
Tuesday and Thursday : 10:00am - 7:00pm

Compensation
:
Up to $30/hr

Are you passionate about helping students persistso they canachievemilestones andreach their goals?

Are you seeking an opportunity to have a meaningful impact every day?

If so,we would love to hear from you!

Student Success Coordinators are deeply student-centered, data-informed, and outcomes-driven. While this role has a primary functional focus on retention and certification,all coordinatorsoperateas unified members of the Student Success team and share ownership of overall student outcomes.

Performance & Accountability

• Manage an active caseload of students and meet defined performance metrics, which may include retention and persistence, certification readiness and attainment, and graduation progression

Student Engagement & Advocacy

• Serve as a consistent point of contact and advocate for assigned students throughout their academic journey, building rapport,trustand accountability
• Proactively engage students toidentifyand addressacademic and other barriers to persistence, certification readiness, and completion

Retention & Certification Support

• Drive retention and certification outcomes through early intervention, milestone tracking, and consistent follow-up
• Support accommodation requests, resource referrals, and appropriate escalationas needed

Data, Documentation & Compliance

• Accurately documentallstudent interactions and outcomes
• Participate in cohort tracking, G&E chart confirmation, andrequiredauditsin addition to weekly and monthly reporting on student success metrics
• Support,participate in,and/orfacilitatestudent successevents and initiatives such as retention workshops, certification readiness activities, career fairs, and alumni events, collaborating with other departments as needed

Other Duties

• Performadditionaltasks as assigned by the Supervisor, including required onboarding and ongoing training related to student success systems, performance metrics, and operational processes

Education

• High School Diploma or GED required
• Associate or bachelor'sdegree preferred

Experience

• 1–2 years of experience in student services, advising, career services, workforce development, recruiting, or a related support role
• 1 yearof related experience in a proprietary (for profit), post-secondary educational setting preferred

Skills

• Strong problem-solving, organizational, and written and verbal communication skills with a student-centered approach
• Comfortable working in a metrics-driven environment with shared…