Trainer, Training Instructor ​/ Specialist

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of the role of a Trainer in Instruction Content is to design and deliver effective training programs, ensuring that educational materials and content are engaging, informative, and aligned with the learning objectives & also play a vital part in equipping individuals with the knowledge and skills needed to excel in their respective fields.

Trainer

Any Graduate or Diploma

Minimum 4 years of relevant experience as a Content Writer & Instructional Designer

• Attention to detail
• Strong interpersonal skills
• Excellent written and verbal communication skills; ability to write effective instructional text, facilitator materials, audio and video scripts and other design documents
• Strong collaboration skills enabling the designer to work effectively with content owners, graphic designers, deployment teams to ensure that clients’ needs and expectations are met

• Strong knowledge of adult learning principles
• Learning management systems and virtual classroom software

• Interact with healthcare domain experts to review/rewrite and finalize content; utilize their feedback to revise the documents.
• Develop innovative storyboards, courses, audio/video scripts,
• Create facilitator and participant guides, job aids and other materials.
• Write engaging instructional materials including assessments and quizzes, practice exercises with appropriate feedback, procedural steps, descriptions of concepts/processes/principles, opportunities for reflection and self-explanation, overviews, etc.
• Ensure quality of learning content and proofread learning materials to ensure consistency (e.g. ensure references between leader guides and participant materials add-up, checking formatting, confirming timings in leader guides etc.)
• Collaborate closely with graphics designers and developers to ensure finished materials are authored as specified.
• Share instructional design best practices with other members of the design team in the spirit of continuous improvement.
• Act independently to complete all aspects of content writing
• Attention to detail & Excellent written communication skills; ability to write effective instructional text.
• Act independently to complete all aspects of design activities.
• Review the work of internal or external developers to ensure adherence to the design.
• Define and design learning courses and programs from the healthcare domain on time, to budget and quality standards.
• Conduct skill needs and task analysis Develop learning solutions and gain approvals from stakeholders.
• Interact with healthcare domain experts to review and finalize content; utilize their feedback to revise design documents.
• Develop innovative eLearning storyboards, courses, audio/video scripts, facilitator and participant guides, job aids and other materials
• Write engaging instructional materials including assessments and quizzes, practice exercises with appropriate feedback, simulations, demonstrations, case studies, worked examples, procedural steps, descriptions of concepts/processes/principles, opportunities for reflection and self-explanation, overviews, etc.
• Ensure quality of learning content and proofread learning materials to ensure consistency (e.g. ensure references between leader guides and…