Field Service Engineer - Elk Grove, IL

Overview

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair.

Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions. Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Elk Grove, Illinois
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• Install, configure and integrate equipment and systems at customer sites.
• Perform maintenance, troubleshoot issues and repair hardware or software problems.
• Serve as a trusted liaison with customers on a range of administrative and technical matters.
• Collaborate with designers, solution managers and sales specialists to provide effective solutions.