Team Manager, Solutions Engineering; Public Sector

Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organisations, including JLL, Morgan Stanley and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments and key business processes every single day – contracts, invoices, employee records, financials, product specs, marketing assets and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organisations.

With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects and demo engineering. As a Public Sector Solutions Engineering Manager you will lead and grow a team that sells to business and IT leaders across state, local, education and specialised public sector accounts. You will own the technical strategy for the region, ensure consistent execution of customer‑centric solutions and partner closely with Sales to expand Box’s footprint in new and existing public sector accounts.

You will also serve as a critical liaison between Sales and Product – translating customer feedback into actionable insights for Product Management, Operations and Engineering. This role focuses on U.S. Public Sector customers. We’re looking for a manager who understands procurement, compliance and mission needs across SLED, CJIS and other government programmes, and who can coach a team to deliver high‑impact, compliant solutions.

If you enjoy white‑boarding, problem‑solving and mentoring technical teams, we want to talk to you.

• Recruit, mentor and develop the Public Sector solutions engineering team
• Refine and scale core solutions engineering processes such as discovery, ideation, technical qualification and proof‑of‑concept
• Manage and drive the technical win to reach team targets
• Participate in the execution of team and cross‑functional initiatives set by senior leadership
• Influence strategic account plans for larger clients
• Provide advice and response strategy for RFPs; present recommendations and associated benefits
• Promote products and Box solutions at regional conferences, forums and seminars; participate in regional industry events and organisations to share your point of view
• Collaborate with internal cross‑functional teams to ensure customer satisfaction and long‑term success and provide critical feedback to Product and Engineering teams based on public sector needs and field experience
• Oversee technical demos and proof‑of‑concepts across Box offerings (Box AI, Mobile, Relay, Governance, Platform and API‑based apps)
• Travel up to 40% to engage with customers and work with team members

• 4‑year degree or equivalent work experience required
• 5+ years of experience in solutions engineering or solution consulting; prior experience managing a solutions engineering team is desired
• Demonstrated success working with Public Sector customers, with deep knowledge of SLED, CJIS and other public sector compliance and procurement processes; knowledge of common public sector use cases
• Strong knowledge of CJIS requirements and implementation best practices; experience enabling CJIS‑compliant solutions in cloud environments
• Solid understanding of FedRAMP authorisation processes and other compliance frameworks affecting SaaS vendors
• Experience with government procurement cycles, RFP/RFI processes and contract vehicles (e.g., GSA schedules,…