Industrial Coating - Technical Service

Privately owned chemical manufacturer is seeking a Technical Service individual who has industry experience providing technical support to general industrial coatings customers and is open to overnight travel three days a week. If you have problem solved for industrial coatings and live in the Midwest, this could be a great opportunity for you. Our client offers great benefits and looks to promote from within.

• Provide technical support for the implementation of new industrial coating products and application processes.
• Monitor industry trends related to coatings, application methods, and equipment technologies.
• Coordinate testing and evaluation of new application systems and product performance.
• Conduct competitive product and market research to support business development initiatives.
• Present technical product solutions tailored to customer production processes and operational requirements.
• Identify customer needs and market opportunities to support growth and process improvement.
• Collaborate with internal teams to modify products and processes based on customer requirements.
• Maintain up-to-date technical and industry knowledge through ongoing professional development.
• Represent the organization professionally in customer and internal interactions.
• Prepare and maintain reports in accordance with company standards and procedures.
• Lead and document technical application trials, testing, and process evaluations.
• Provide customer guidance on application equipment, process optimization, and coating procedures.
• Collaborate with laboratory teams to test and refine application parameters for new products.
• Conduct technical workshops and training sessions for customers and internal teams.
• Develop application guidelines, maintain technical documentation, and support issue resolution and complaint analysis.
• Define process parameters and train customer personnel on application methods and surface preparation techniques.
• Support strategic initiatives focused on long-term business growth and operational efficiency.
• Coordinate travel and scheduling to maximize efficiency and customer support coverage.
• Travel to customer and project sites as required.
• Maintain compliance with company policies, procedures, and safety standards.
• Demonstrate flexibility to support additional responsibilities based on business and operational needs.

• M/D/V/pto

• High school diploma or equivalent required.
• Receive hazardous waste training within 6 months of initial employment and annually thereafter in accordance with South Carolina Hazardous Waste Management Regulations.
• Working knowledge of industrial equipment, production systems, and technical application processes.
• Familiarity with coating application equipment and fluid delivery systems, including spray systems and transfer pumps.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Willingness and ability to travel domestically and internationally as required for customer support and project activities.