Service Operations Supervisor - Building Automation HVAC Systems

Service Operations Supervisor - Building Automation HVAC Systems

Position Location: This role supports our Rolling Meadows, IL branch location, which serves customers throughout the greater Chicago, IL area.

Responsibilities:

• Supervise, train, and mentor the service team; set goals, monitor performance, conduct employee review meetings, and schedule formal training.
• Schedule and assign tasks to the team and drive business growth by enabling and leading a highly effective team. Periodically assist the team with maintenance activities and submittal of required paperwork.
• Identify additional chargeable opportunities, including T&M, system upgrades, and service contract expansions and complete and submit written service orders and reports covering all aspects of each assignment and activity.
• Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team.
• Support contract profitability through cost containment procedures and processes.
• Ensure contract requirements are met and performed to a high standard and develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications.
• Determine technical labor loading and appropriate balance of talent to ensure proper resource coverage to meet customer needs.
• Champion safety compliance by ensuring employees meet or exceed organization and customer safety requirements. Ensure employees are properly trained on all safety requirements and enforce adherence to organizational processes, tools, and workflow standards.
• Maintain excellent organizational and interpersonal skills.

Qualifications:

• Associate degree from a two-year college or technical school.
• 1+ years of experience as a HVAC or Building Automation specialist or technician in related industry.
• On-the-job or educational experience with HVAC or Building Automation systems.
• Experience with Microsoft Office.
• Verbal and written communication skills in English.
• Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:

• 5+ years of experience as a specialist or technician in related industry.
• Experience supervising teams.
• Familiarity with Bluebeam or equivalent software.

The pay range for this position is $75,684 - $129,744 annually with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

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