Aviation Technology Program Engineer; Associate Principal, Aviation Technology

WHERE PASSION + PURPOSE ALIGN

We are the curious. Problem solvers. Driven to unlock the potential in every system. Across five countries are 1,100 engineers, designers, and consultants collaborating to elevate the human experience, create more resilient communities, and protect the health of the planet. We transform the built environment by creating dynamic solutions — living systems — that are smart, resilient, and connected.

At Introba, this is why we show up every day. To use our curiosity for good. To inspire change. To empower changemakers

Introba provides world-class building engineering design, analytic, and consulting services at all scales, specializing in net-zero first thinking. Through the cultivation of thought leadership, we deliver sustainable and forward-thinking solutions to the most complex design challenges facing the world’s leading clients and partners.

The Associate Principal role requires 8-10 years of technology (ultra-low voltage/ICT systems) and security engineering and leadership experience with progressively increasing levels of responsibility in an AEC or consulting environment. Eight plus (8+ years) should be hands‑on, direct client‑facing engineering/design of systems and client management in our primary market sectors, with an emphasis on the Airport market. Remote candidates will be considered, but on‑site in the Chicago Metro area is preferred.

The Aviation Technology Engineer serves as Introba's primary day‑to‑day technical representative supporting a major aviation program in the Chicago area. This role provides the critical interface between the client, the prime consultant, airport stakeholders, and Introba's multidisciplinary technology engineering team.

The successful candidate will possess sufficient aviation technology engineering experience to confidently discuss, at a high level, the planning, design, coordination, and delivery of airport telecommunications, security, and operational technology systems. While detailed technical design will be performed by Introba's subject matter experts, this individual will coordinate closely with those technical teams to ensure designs progress efficiently, technical decisions are communicated effectively, and client expectations are met.

This position requires a strong understanding of airport capital project delivery, design coordination, consultant relationships, and stakeholder management. Success depends on the ability to recognize project risks, identify coordination issues before they become problems, maintain positive working relationships with the owner and prime consultant, and identify opportunities where Introba can provide additional value through expanded services. The successful candidate is an experienced aviation technology professional who enjoys building client relationships, solving project coordination challenges, and serving as the trusted local representative of a highly technical engineering team.

• Serve as Introba's primary local representative for aviation technology projects in the Chicago area.
• Maintain regular communication with the owner, prime consultant, and project stakeholders.
• Represent Introba during meetings, workshops, design reviews, and coordination sessions.
• Develop strong working relationships while maintaining professionalism and technical credibility.
• Approach client with a consultative frame of mind, listen and provide valuable information. Manage and monitor operations for continuous improvement focused on customer satisfaction.
• Conduct yourself inside and outside the office in a manner that reflects the dignity and professional attitude of Introba. Foster and maintain a superior customer service attitude within the segment and across Introba.
• Routinely seek customer feedback. Respond to and resolve issues as they arise. Handle customer and employee requests, complaints, and problems in a timely manner in accordance with Introba policy.

• Coordinate closely with Introba's telecommunications, security, ICT, and aviation technology subject matter experts to…