Manager, Facilities Operations Engineer

Manager Of Facilities Operations Engineering

At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good.

Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

The Manager of Facilities Operations Engineering will be responsible for the Data Center facility technical strategy, continuous improvement and development support for sites across the QTS portfolio. This role is ultimately responsible to assist with the engineering related to coordination, installation, and integration aspects of electrical and mechanical systems, operations, and maintenance for critical and non-critical electrical & mechanical systems alike within the QTS portfolio.

This role requires keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong engineering orientation. The ideal candidate will have experience in electrical and/or mechanical systems and possess knowledge of large-scale data centers (or similar environments). These environments may include state-of-the-art electrical distribution systems, static UPS, emergency standby generation, fire alarm/suppression, monitoring systems, as well as chiller and large-scale cooling systems.

This role will be a platform role that will require an estimated 10-30% travel to other sites around the U.S.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Provide Operations input for QTS standards and infrastructure solutions (in conjunction with other QTS departments).
• Assist in all site construction activity and installations, in coordination with QTS project departments, external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Support for customer solutions, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.
• Implement standard procedures and provide technical support for all sites for continuous improvement and root-cause problem solving efforts.
• Assist site engineering/management with compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations.
• Coordinate and work with all QTS site teams on standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change management process.
• Responsible for program management and…