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Automation Product Support Engineer – Field Escalations
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-06
Listing for:
TQC Ltd
Full Time
position Listed on 2026-09-06
Job specializations:
-
Engineering
Technical Support, Systems Engineer -
IT/Tech
Technical Support, Systems Engineer
Job Description & How to Apply Below
Formic is seeking a Product Support Engineer in Bolingbrook, IL or Oakland, CA to serve as the technical escalation point for Field Engineering and the internal expert for assigned system types. You will diagnose issues, develop troubleshooting plans, and drive rapid remediation, while identifying fleet-wide failure trends and coordinating with Product Engineering to implement fixes.
This in-office role emphasizes hands-on testing of PLCs, robotics, and software, with a focus on fast first-time
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