Surveillance Technician

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Repair, install, relocate, and maintain surveillance cameras, lenses, monitors, DVRs, and other surveillance-related equipment as directed by management.
• Install, terminate, and test cabling as required to support surveillance systems.
• Clean, inspect, and service all surveillance equipment to ensure optimal performance.
• Review digital surveillance records to ensure compliance with the Illinois Gaming Board’s minimum records retention requirements.
• Perform duties related to the Illinois Gaming Board’s statewide Voluntary Self-Exclusion Program.
• Demonstrate a commitment to delivering high-quality guest service to both internal and external guests in accordance with service standards.
• Follow all safety rules and procedures at all times.
• Maintain compliance with Illinois Gaming Board rules, standards, company internal controls, and Sarbanes-Oxley (SOX) requirements.
• Perform all duties in accordance with policies and procedures established by PENN and Hollywood Casino Aurora.
• Perform other duties as assigned.

• Experience working with casino surveillance CCTV systems in a regulated gaming environment preferred.
• Ability to read, comprehend, and interpret written and verbal instructions.
• Ability to communicate effectively with internal team members and external guests.
• Must be capable of working in a highly confidential and secure environment.
• Proficient in the use of computers and standard business software applications.